The People Layer: The human voyage of Flamant's ERP migration

An ERP migration is usually scoped as an IT project. In practice it is the rare opportunity to look at your organisation honestly: where does it stall, where do you lose time, and which habits survive simply because it has always been that way. Part one — the road to go-live. Flamant's migration to Odoo told through the people who had to carry it: the Project Owner connecting business and technology, the Challenger questioning the status quo, the Data Guru making sure no rubbish gets in, and the Key Users who move colleagues from doubt to confidence. Plus, the choices behind it — a hybrid model of standard Odoo, implementation partner and in-house development, the role AI played, and why a phased rollout beat a big bang. Part two — where we are now. The reality on the other side of go-live: which convictions held, which did not, what the organisation actually looks like today, and what we would do differently.